Newsletters
Hi everyone. We are making our way more firmly into fall here in New England with crisp cold nights, warm days and the ground full of fallen leaves crunching underfoot. Just a reminder if you're interested in having me moderate a panel or fireside or produce a sponsored
Commentary
For a company that put the brakes on acquisitions just a few years ago in the face of activist investor pressure, Salesforce has been pretty busy lately making deals. Since the beginning of 2025, it has announced plans to buy 18 companies. That's a lot of M&
Profiles
When you're the chief data officer at an insurance company that's more than 150 years old and primarily serves businesses, you have to figure out how to make AI work while dealing with legacy systems that can be expensive to change. For CDO Kristen Bessette, it
article
The news is full of agentic horror stories, of escaping sandboxes, and finding ways around guardrails. This is raising a persistent worry among security professionals: As agents proliferate in the enterprise, companies are struggling to find ways to keep them under control. Even as this is happening, they also need
article
When I was at SailPoint Navigate earlier this month I learned a lot about the importance of identity in controlling agents. Agents have the unique ability to take on different identities as they move through a complex process and encounter other systems and agents, each with a different set of
article
Earlier this year, Salesforce announced Headless 360, its way of providing back-end access to the data on the platform without requiring a front-end. The company reiterated this position at Dreamforce last month. I wrote about it here and here. But Salesforce is not alone in recognizing that the
Newsletters
Hi everyone. The colors are bursting outside my window as it's fall in its full glory in New England. Just a reminder if you're interested in having me moderate a panel or fireside or produce a sponsored video for your event, please drop me a line
Commentary
Those of you who follow me on LinkedIn know I report regularly about my tempestuous relationship with AI under the title 'My adventures in AI.' I have dabbled, struggled, experimented, raged and eventually found a somewhat peaceful way to coexist with these tools as I incorporate them into
Profiles
With over 30 years of IT experience, Qualcomm CIO Atilla Tinic has seen a few shifts in his time. But like many executives and analysts I’ve spoken with recently, he says AI is changing how he manages IT more significantly than anything that came before it. By now, we
Newsletters
Hi everyone. I spent the first part of this week at the SailPoint Navigate conference in Austin where I learned loads about identity and agentic AI, and I made a sponsored video with the EVP of products and CTO Chandra Gnanasambandam. If you're interested in having me moderate
Commentary
Disclosure: I was paid by SailPoint for moderation and video work at its Navigate conference. The company had no input into this commentary, which follows my editorial guidelines. I was in Austin this week at SailPoint Navigate learning a lot about the role of identity in agentic AI, and Austin
article
Imagine you're a manager who has a tough conversation with an employee coming up. You're not great at confrontation and you have to tell this person that they're not getting the promotion they've been angling for. How do you practice such a