Commentary brings you FastForward’s take on the big trends and developments in enterprise tech and innovation — from AI and cloud to security, data and strategy. These pieces go beyond the headlines to unpack what’s happening, why it matters and what it means for leaders and builders in the space.
Commentary
Let’s start this week’s commentary with a story 📖: Back in the 1990s when I was a technical writer writing documentation, online help and training materials, there was a lot of repetitive content. To get around this, I would create macros by recording a series of tasks and the
Commentary
I had the distinct pleasure of spending part of the week at boldstart Founder’s Day in Miami. In addition to being a nice respite from the cold and dreariness of the Massachusetts winter, it was also a time to hang out with a group of founders in the boldstart
Commentary
When I launched this newsletter at the beginning of December, it was never my intention to make every commentary about AI. It just seems to have worked out that way. There is just so much to talk about, and as I noted in this space last week, we are dealing
The whiplash-inducing pace of change This week it would have been easy to write my ForwardThinking commentary about DeepSeek, the new model from China that had everyone buzzing about its impact and speculating what it means. Find your favorite writer or thought leader and there was surely an opinion. But
Commentary
Garbage in/Garbage Out applies more than ever to aI data Whenever I talk to people who are working with enterprise customers about AI, they inevitably need to talk about data first. That’s because the quality of the models depends on the quality of the data used to train
Commentary
The AI pricing conundrum remains Unresolved We are a little over two years removed from OpenAI’s release of ChatGPT, a moment that will be remembered as a pivotal shift in the technology landscape. Almost immediately, we felt the impact of that change, and it wasn’t long before every
Commentary
As AI Agents Take Center Stage In 2025, Many Questions Remain It’s the time of year where everyone is making predictions, and I’ve got an easy one: Agents are going to dominate in the enterprise in 2025 as companies begin to try and understand how to best incorporate
Writer AI Leaders forum shows what's possible with GenAI in the enterprise It’s been another busy week for me. I flew out to San Francisco on Monday to attend the Writer AI Leaders Forum. The main event was on Tuesday where I moderated two panels and had
Commentary
While the AI hype machine rolls on relentlessly, the fact is that enterprise IT departments move much more slowly and deliberately when it comes to implementing new technologies. Last year, it felt like AWS was running behind when it came to generative AI, but even then it was clear that