A few weeks after buying Moveworks for almost $3 billion, ServiceNow acquired Logik.ai, a configure, price, quote (CPQ) startup for an undisclosed price. These acquisitions illustrate ServiceNow's growing ambition to compete in the CRM market. If you had asked me prior to the Moveworks deal if I
Profiles
Students often find it difficult to navigate the college experience, but what if we applied AI to help students, based on their own unique needs build a college experience that’s meaningful to them? Then, what if we took that same technology and applied it to life after college for
With over two decades of experience in artificial intelligence and machine learning, Andrew Ng has a unique perspective on its evolution. Speaking at the CrewAI AI Agent Summit in New York last week, he criticized companies for hyping AI’s capabilities, while emphasizing its genuine potential. (Note that both boldstart
Commentary
In the late 1990s, a new kind of browser-based file sharing software platform emerged called Napster. Almost immediately folks began sharing copyrighted music and videos in numbers never previously seen. This wasn’t sharing cassettes and VHS tapes with friends and family, it was instant access to content at internet
Baseball has long been a data-driven sport, thanks to pioneers like Billy Beane and the Oakland A's. Beane’s story of rejecting conventional wisdom and utilizing data to identify hidden talent on a tight budget was famously documented in Michael Lewis’ Moneyball. It was later adapted into a
Yet another report emerged this week, confirming that large companies continue to struggle to implement successful AI projects. This time it was Accenture, and it told the same story we heard in reports at the end of 2024. Only about a third of AI proofs of concept and experiments are
Profiles
In a recent ForwardThinking commentary, the AI Trust Imperative, I wrote about the importance of being able to believe the answers we are getting from AI tools. Lakshmi Hanspal, who is chief trust officer at DigiCert, says that trust is actually vital in every aspect of enterprise security. Hanspal, whose
For those of us who follow enterprise M&A, it’s not often you see a company, much less a four year old startup, turn down a $23 billion offer. But that’s what happened last summer when Israeli cloud security startup Wiz rejected Google Cloud’s expensive overtures.
Commentary
This week, we witnessed a surge in M&A activity, the likes of which we haven’t seen for some time. The $32 billion Google-Wiz deal stood out by its sheer size, but it was far from the only one. We also saw Softbank scoop up chip maker Ampere
The news cycle moves quickly, and with word on Tuesday that Alphabet was acquiring Wiz for over $30 billion, it’s easy to forget that ServiceNow made its own news waves last week, announcing a deal worth nearly $3 billion to purchase agentic AI startup Moveworks. Sure, if you’re
Capital One launched 30 years ago with what was an unusual approach at the time. Its goal was to harness data to gain deeper insights into its customers. Two decades later in 2012, the company began its cloud transformation journey at a time when many large organizations were holding back.
Commentary
I spent the first part of this week at HumanX in Las Vegas, a conference focused on AI — what else? In his kickoff keynote on Monday morning, conference co-founder and CEO Stefan Weitz talked about the paradox that is AI today. While we are surely in the middle of hype