Profiles
As global CIO at Liberty Mutual, a 113-year-old insurance provider, Monica Caldas is determined to modernize her company’s technology. That includes fully embracing AI, while walking the line between transformation and governance that a regulated organization like Liberty Mutual demands. This year, Caldas was named the 2025 MIT Sloan
In the 1986 movie Top Gun, Tom Cruise’s character Maverick and his pal Goose famously uttered the line, “I feel the need…for speed.” It’s applicable in so many contexts, but never more so than for startups racing to keep up with the changes AI is bringing to
For a company that is ostensibly still a startup, OpenAI has become a force unto itself in the AI model race, so much so that startup founders have to wonder how they can build an AI-related business where OpenAI doesn’t stomp them. Certainly, the SDK announced this week at
Profiles
Just about every organization wants to be an AI-first company right now, but making every part of the business run on AI is easier said than done. If history’s any guide, past digital transformation efforts showed how a lack of organizational buy-in can sink even the best intentions. Brian
Commentary
I did a thing last night You know those future games I turned off all the lights Oh, the future came ~Bob Welch, Future Games Filed under things I didn’t expect to see this week was Satya Nadella stepping back from his very successful tenure as full-time Microsoft CEO
Last April, ServiceNow bought configure, price, quote (CPQ) startup Logik.ai. This week the company announced the release of the ServiceNow Configure, Price, Quote solution built with the acquisition’s technology. While CRM in the pure sense is about collecting customer data, it’s ultimately about managing the sales process.
Profiles
Jones Lang LaSalle (JLL) may not be a brand you hear about every day, but the real estate management firm’s roots stretch back more than 200 years. Today, JLL employs 112,000 people across more than 80 countries and reported annual revenue of over $23 billion last year. In
We can't return we can only look behind From where we came And go round and round and round In the circle game ~Joni Mitchell Joni Mitchell’s 1970 classic, Circle Game, popped into my head this week after hearing about the tentative deal between OpenAI and Nvidia.
Last week in Boston at Harness’s {unscripted} conference, State Street Bank’s managing director Akshay Sharma spoke with Harness founder and CEO Jyoti Bansal about the challenges a highly regulated bank like his faces when it comes to updating their engineering processes. As a 230-year-old institution and one of
Profiles
When your company’s primary business involves storing and managing data, and your customers include 751 of the Forbes Global 2000, it puts a lot of pressure on you to understand how to maximize the use of your platform and put data to work inside your organization. That’s the
When you think about the impact of AI in recent years on the cloud companies, it’s pretty easy to make a connection between the rise of AI and increasing revenue for cloud infrastructure companies. Just this month, we heard about Oracle making some wild cloud revenue projections in the
Oracle had a ton of positive news last week with a stellar revenue forecast and big stock market gains, largely driven by news of several contracts including a mega deal with OpenAI. That contract is expected to kick in by 2027, last for five years and be worth up to